Disney's FASTPASS

FASTPASS

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12 February 2008: Ccurrent FASTPASS attraction list

Magic Kingdom:
Splash Mountain, Space Mountain, Jungle Cruise, The Many Adventures of Winnie the Pooh, Buzz Lightyear's Space Ranger Spin, Peter Pan's Flight, Big Thunder Mountain Railroad, "Mickey's PhilharMagic;" Stitch's Great Escape!

Epcot:
Test Track, "Honey, I Shrunk the Audience," Living With The Land, Maelstrom, Mission: SPACE, Soarin'

Disney-MGM Studios:
Rock 'n' Roller Coaster Starring Aerosmith, The Twilight Zone™ Tower of Terror, Star Tours, "Voyage of the Little Mermaid," "Indiana Jones Epic Stunt Spectacular!"

Disney's Animal Kingdom:
DINOSAUR, Kali River Rapids, Kilimanjaro Safaris, "It's Tough to be a Bug," Primeval Whirl, Expedition Everest

25 April 2005: FASTPASS attraction list

Disney's FASTPASS is offered on the following Walt Disney World attractions:

Magic Kingdom:
Splash Mountain, Space Mountain, Jungle Cruise, The Many Adventures of Winnie the Pooh, Buzz Lightyear's Space Ranger Spin, The Haunted Mansion, Peter Pan's Flight, Big Thunder Mountain Railroad, "Mickey's PhilharMagic;" Stitch's Great Escape!

Epcot:
Test Track, "Honey, I Shrunk the Audience," Living With The Land, Maelstrom, Mission: SPACE

Disney-MGM Studios:
Rock 'n' Roller Coaster Starring Aerosmith, The Twilight Zone™ Tower of Terror, Star Tours, "Voyage of the Little Mermaid," "Indiana Jones Epic Stunt Spectacular!", "Lights, Motors, Action! Extreme Stunt Show"

Disney's Animal Kingdom:
DINOSAUR, Kali River Rapids, Kilimanjaro Safaris, "It's Tough to be a Bug," Primeval Whirl

22 March 2001: “Millionaire” Will Be 20th FASTPASS Attraction In Walt Disney World Resort Theme Parks Patented Timesaver Slated For 4 More Rides By Summer 2001

LAKE BUENA VISTA, Fla. -- Walt Disney World guests will discover four more ways to lose wait in 2001:

Disney’s FASTPASS will expand to a milestone 20th attraction at Walt Disney World Resort with the opening of “Who Wants To Be A Millionaire - Play It!” this April at Disney-MGM Studios.

And the computerized system developed to free guests from standing in lengthy wait lines will be installed at three more attractions -- Living With The Land and Maelstrom at Epcot and Big Thunder Mountain Railroad at Magic Kingdom -- by the start of the summer vacation season.
The additions will give Disney’s award-winning, patented FASTPASS system, which was launched in July 1999, a broad presence in all four Walt Disney World theme parks, where it is available free to all guests at the most popular attractions.

“This definitely is a significant year for our FASTPASS program -- because with the planned additions, all the parks will offer Disney’s FASTPASS at four or more attractions,” said Dale Stafford, vice president, operations planning and development, at Walt Disney World Resort. “That means more choices for our guests, more opportunity for them to turn their time in our parks into fun.”

Disney studies show that guests using FASTPASS at multiple attractions are gaining 1½ to 2 hours of time that would have been spent in line for those attractions, and they are using that time to see and enjoy approximately 25 percent more attractions during their visit.

At FASTPASS attractions, guests can choose the regular wait line or put any valid theme park ticket into a special machine and receive a FASTPASS ticket denoting a one-hour window of time when they can return and enter the attraction with little or no wait.

Currently, Disney’s FASTPASS is offered on the following Walt Disney World attractions:

Magic Kingdom: Splash Mountain, Space Mountain, Jungle Cruise, The Many Adventures of Winnie the Pooh, Buzz Lightyear’s Space Ranger Spin, The Haunted Mansion, Peter Pan’s Flight

Epcot: Test Track, “Honey, I Shrunk the Audience”

Disney-MGM Studios: Rock 'n' Roller Coaster Starring Aerosmith, Tower of Terror II, Star Tours, “Voyage of the Little Mermaid,” “Jim Henson’s Muppet*Vision 3-D,” “Indiana Jones Epic Stunt Spectacular!”

Disney’s Animal Kingdom: DINOSAUR, Kali River Rapids, Kilimanjaro Safaris, “It’s Tough to be a Bug”
FASTPASS, Step-By-Step
Disney’s FASTPASS is a revolutionary guest enhancement at Walt Disney World Resort enabling guests to have an alternative to waiting in lines for many of the most-popular attractions. There is no additional charge to use the FASTPASS service. Here’s how it works:

1. Ticketed guest or annual passholder enters the park main entrance gate.
2. Guest visits any attraction offering the FASTPASS service. Here, guest has the option of waiting in the regular standby line or choosing FASTPASS. To assist, there’s a digital clock denoting regular wait time and the return time for FASTPASS.

3. If the FASTPASS option is chosen, a guest inserts his or her theme park ticket into the FASTPASS machine. Out comes the free FASTPASS denoting when to return to the attraction. Holders of FASTPASS are given a one-hour window for their return -- for example, 10:05-11:05 a.m. That means the guest cannot enter the attraction using FASTPASS before 10:05 but is free to return at any time during the designated one-hour window.

4. Upon returning at the designated time, the guest heads straight for the FASTPASS entrance and proceeds directly to the attraction pre-show or boarding area with little or no wait.

5. Guests are able to get as many FASTPASS tickets in a day as they want. However, they must use their current FASTPASS ticket or wait two hours before getting another FASTPASS ticket.

28 December 2000: MAJOR New FASTPASS system in testing

Wondering why all the attractions at Animal Kingdom have FASTPASS? Well it seems that Disney are using this park as a prototype to test some amazing new wireless network infrastructure, to majorly enhance the guest experience.

The following report comes from a visit to Animal Kingdom in November 2000.

We were in WDW in November, and as we entered the Animal Kingdom we were offered a trial of a personal digital assistant (PDA) for the park. It
consisted of a hand held device with a touch screen, and built in camera.

We had to use it in the Oasis and in the Harambe area until 11-00am
where we met to fill in a questionnaire. For the use we were given a $25 gift
voucher, and a free hat that I had to wear.

The PDA had the following features
1. A park locator that indicated where in the park you were at that time
2. A series of maps to guide you through the park
3. Information on rides, restaurants, toilets etc.
4. Games for the kids in the queues
5. The ability to order on line gifts and shopping
6. The ability to book tables in restaurants in the park.
7. A special feature that allowed you to get a FASTPASS on the machine
from any location in the park, when it was time a sound was heard in the ear
piece and the FASTPASS was made visible, this was only working for Kilimanjaro Safaris, but worked well.
8. Bamboo shoots in the park had shape symbol codes, entering these 4
symbols gave audio and text with pictures of the local sights to see.
9. A digital camera was built in and you could take 40 pictures, these were
loaded onto the net for you to view and download when you got home.

The questioning after involved questions about a device being used for all
4 parks for the length of your stay with maps, FASTPASS etc. They questioned
how much you would be willing to pay and which features you thought were
best.

Thanks to Dr R. H. Hartley, and DERK LAMONT (PC LONDON)) for the report. And HI to the fellow officers at the station!

21 August 2000: More FASTPASS attractions announced

LAKE BUENA VISTA, Fla. -- Disney’s FASTPASS, the revolutionary, computerized virtual queuing system that’s winning over guests -- and winning awards -- is being added to two more Walt Disney World attractions soon, with two more before the holidays.

In late August, “Jim Henson’s Muppet*Vision 3-D,” the interactive, 3-D adventure at the Disney-MGM Studios starring the lovable Muppets, will debut with Disney’s FASTPASS. Then, in mid-October, guests visiting the Grim Grinning Ghosts at The Haunted Mansion in the Magic Kingdom will be able to take advantage of the free and timesaving technology.

Since its debut last summer, guests have raved about the time they saved when using Disney’s FASTPASS. Just this month, the Florida Engineering Society honored FASTPASS for its ingenuity and innovation by bestowing it the 2000 Governor’s New Product Award.

In addition to “Jim Henson’s Muppet*Vision 3-D” and The Haunted Mansion, Disney’s FASTPASS is scheduled to debut on two more Walt Disney World attractions by the end of 2000. That will bring the number of FASTPASS attractions to 19 across all four Walt Disney World theme parks.

Currently, Disney’s FASTPASS is offered on the following attractions:

Magic Kingdom: Splash Mountain, Space Mountain, Jungle Cruise, The Many Adventures of Winnie the Pooh and Buzz Lightyear’s Space Ranger Spin
Epcot: Test Track and “Honey, I Shrunk the Audience”
Disney-MGM Studios: Rock 'n' Roller Coaster Starring Aerosmith, Tower of Terror II, Star Tours, “Voyage of the Little Mermaid” and “Indiana Jones Epic Stunt Spectacular!”
Disney’s Animal Kingdom: DINOSAUR, Kali River Rapids and Kilimanjaro Safaris

FASTPASS, Step-By-Step

Disney’s FASTPASS is a revolutionary guest enhancement at Walt Disney World Resort enabling guests to have an alternative to waiting in lines for the most popular attractions. There is no additional charge to use FASTPASS. Here’s how it works:

1. Ticketed guest or annual passholder enters park at front gate.

2. Guest visits any attraction offering FASTPASS. Here, guest has the option of waiting in the regular standby line or choosing FASTPASS. To assist, there’s a digital clock denoting regular wait time and the return time for FASTPASS.
3. If the FASTPASS option is chosen, a guest inserts his or her theme park ticket into the FASTPASS turnstile. Out comes the free FASTPASS denoting when to return to the attraction. Holders of FASTPASS are given a one-hour window for their return -- for example, 10:05-11:05 a.m. That means the guest cannot enter the attraction before 10:05 but is free to return at any time during the designated one-hour window.
4. While awaiting the FASTPASS return time, the guest is free to enjoy other areas or attractions in the park. The guest can obtain a FASTPASS for another attraction either two hours after obtaining the first FASTPASS … or after the first FASTPASS time expires -- whichever comes first.
5. Upon returning at the designated time, the guest heads straight for the FASTPASS entrance and proceeds directly to the attraction pre-show or boarding area with little or no wait.

21 December 1999: FASTPASS Tickets, thanks Andrew

20 December 1999: Latest FASTPASS news from Andrew

Fast Pass is complete at Pooh but will not open until necessary for the Christmas rush. Same for the Little Mermaid. Construction continues at Big Thunder Mountain. Also, FP for Star Tours and Honey I Shrunk The Audience is done and they are currently open, although they were never necessary this weekend.

Unfortunately, Fast Pass has not fixed problems at Test Track. They have kept the single rider line open even with FP so there are now 3 lines coming into the ride. The FP return line comes in through the door to the left of the traditional line and guests were waiting over 30 minutes to use their Fast Passes. Disney had reps there on Sunday passing out cards to measure the length of time it took Fast Pass returnees to get in and were diligently recording all the information and taking guest grievances. They were not happy as Disney had stated Fast Pass would get them in with "little or no wait". It seems to me that one of two things must go, either the standby line or the single riders line. I would be sad to see it go as I rode Test Track with 5-10 minute waits thanks to single rider. Much better than the standby wait of 70 minutes.

Fast Pass is a big success at MGM since everyone is taking advantage of it. Perhaps too many. The Rock N Roller Coaster was giving out return times over 3 hours later on Sunday and the turned fast pass off at 4:30 when the park didn't close until 9 p.m. Standby lines were over 90 minutes. Tower of Terror Fast Pass distribution was hopping and guests were using it well.

There is still a great deal of confusion about FP since it is brand new. I couldn't believe how many people were waiting in the standby line for Space Mountain. The line stretched back to Astro -Orbiters. I heard many guests ask CM's how much Fast Pass cost and many, many did not understand the one FP per ticket rule. People got upset when CM's told them they could only have one at any given time and I can foresee this changing soon due to complaints. If the system can read a ticket and determine that the guest already has a FP , why can't it see if it's for the same ride? It would be easy to allow a guest to have a FP for both R'N RC and TOT at the same time and still avoid folks cheating and getting many, many FP's all at once.

14 November 1999: FASTPASS booth at Space Mountain

Construction of FASTPASS at Splash Mountain and Big Thunder

Photos above by Sam Shirley

Boosted by its initial popularity with guests, Walt Disney World Resort has expanded Disney's FASTPASS -- an innovative, free system designed to reduce the time guests wait in line.

FASTPASS has been added to three more attractions -- Rock 'n' Roller Coaster Starring Aerosmith at Disney-MGM Studios, and Space Mountain and Splash Mountain at Magic Kingdom.

FASTPASS was first rolled out in July at Kilimanjaro Safaris, Countdown to Extinction and Kali River Rapids at Disney's Animal Kingdom.

Developed totally in-house for use at some of the most popular attractions during the busiest days, FASTPASS allows guests to spend less time in line and more time exploring the parks. There is no extra charge to use the system, exclusive to Disney parks.

"FASTPASS has been a big hit with our guests," said Bruce Laval, executive vice president of operations, planning and development for Walt Disney World Resort. "They can pack more fun and excitement in every visit when FASTPASS cuts down their time in line."

At attractions offering FASTPASS, guests will find two clocks: one estimating the wait time in the regular line while the other denotes the return time for FASTPASS.

Guests choosing FASTPASS run their theme park admission tickets through a turnstile, which prints out a free FASTPASS ticket. This ticket designates a specific window of time during which the guests should return to the attraction. When guests bring their FASTPASS tickets to the attraction within that designated time, they proceed directly to the pre-show or boarding area with little or no wait.

"Even guests choosing to wait in the regular standby line are happier," said Laval. "The number of other guests using FASTPASS makes their wait shorter."

When using FASTPASS, guests cannot request a specific time. And, in order to allow as many guests as possible to use the system, guests are allowed one reservation at one attraction at a time.

Walt Disney World hopes to roll out FASTPASS at even more attractions at the Florida resort in time for the busy holiday season, Laval said.

FASTPASS, Step-By-Step

FASTPASS is a revolutionary new enhancement offered free to Walt Disney World guests, giving them an alternative to waiting in line for some of the most popular attractions. Here's how it works:

1. At select attractions, guests choose between using FASTPASS or waiting in the regular standby line. (To help them decide, a digital clock denotes the regular wait time and the return time for FASTPASS.)

2. To use FASTPASS, they insert their theme park tickets into a FASTPASS turnstile. Out comes the free FASTPASS ticket, telling them what time to return to the attraction.

3. Instead of waiting in line, guests can then enjoy other attractions in the park.

4. At their appointed time, guests return to the attraction, head for the FASTPASS entrance and proceed to the pre-show or boarding area with little or no wait.

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