Disney Park Pass reservation system updated with new features and improvements at Walt Disney World

Aug 23, 2022 in "MyMagic+"

Posted: Tuesday August 23, 2022 6:53am ET by WDWMAGIC Staff

Disney is introducing new updates to its Park Pass reservation system today, which aims to remove some of the challenges guests encounter using the system.

Here is a run-down of the main changes to Walt Disney World's Park Pass system at Walt Disney World that are effective August 23 2022.

1. Guests with an existing Disney Park Pass reservation can now modify the date and Park without canceling and making a new reservation.

2. Guests can now book Park Pass reservations for up to 30 guests, previously limited to 12.

3. Park Pass reservations are now associated with a ticket, not a guest. This change means a guest can have a Park Pass reservation for different tickets they may hold, such as a single-day ticket and an annual pass. Previously, this required multiple profiles within a single My Disney Experience account, leading to a complicated error-prone setup.

4. All guests, regardless of ticket type, now use the same Park Pass reservation system. Previously, multiple systems were being used, producing an inconsistent experience.

5. Finally, guests can choose any email address to send the Park Pass confirmation details to, and it is not limited to the email address associated with the My Disney Experience account.

The Disney Park Pass reservation system was introduced as the parks reopened from the COVID-19 shutdown as a way to limit attendance due to capacity restrictions.

Originally thought to be a temporary measure during the reopening from the pandemic shutdown, the Park Pass reservation system is now permanent. Disney CEO Bob Chapek frequently mentions the Park Pass system as being of enormous benefit to the company by allowing tight control of operational costs and managing attendance. 

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Royal Purple Pigment2 days ago

It takes me just as much time and effort to log on and see it is good to go. This reservation system was one of the big differentiators in the AP tiers aside from blackout dates. We rarely even use our reservations and have 5 of 5 available. I understand everyone is different but this whole thing is lame. It is so annoying that they never could incorporate it into the app and you had to launch a different website and log in again. They need to dump this lame system or add something as a tier level replacement to the AP program (free Photopass, etc.)

wdisney90002 days ago

People have simply said its annoying, exactly like you yourself just stated in your post. I don't see anybody making mountains. Individually, the requirements you need to be on your phone for are not that frustrating, but when combined, it just gets ridiculous.

bmr15912 days ago

I mean, do you though? Unless you’re coming on a peak week, reservations are always available to make day of. Heck, my wife and I change ours the morning of often. I don’t disagree that making reservations is annoying, but some of y’all make mountains out of things that aren’t actually issues. It makes sense though, doesn’t it? CPs came from all over to work at Disney because they love Disney. Most don’t care to do anything on their off day except go enjoy the parks. With that said, man, what a scheme. “Come work for us! With the little you make, you’ll give us a portion back in rent. We also know you’ll spend a lot of what you make back with us in the parks.” It’s almost voluntary slave labor.

GhostHost10002 days ago

interesting I would also suspect they spend on average way less than annual passholders

wdwmagic2 days ago

It is way way more than that. CPers alone make up a good number on a daily basis.

Bullseye19672 days ago

The fact that CMs have to make a reservation is absolutely insane!!!!!!!!!!!!!!!! How many CMs are in a park on any given day? 50 or 100?. This is nuts but at least they can go again.

Disstevefan13 days ago

May the force NOT be with APers.

Rich Brownn3 days ago

Star Wars day ("May the Fourth be with you") :D

hopemax3 days ago

So far the good to go days for CMs have matched the AP days. CMs can see them on the calendar when they go to make a reservation.

SingleRider3 days ago

Do good to go days apply to CMs as well? I thought it was only APs.

hopemax3 days ago

This one was surprising. I saw the news about the merchandise VQ on May 1st and my Dad wanted a reservation, but none were available (Main Entrance Pass). Then an hour later, it's a good to go day. Whatever, Disney. Why make this so annoying!

Brian3 days ago

Notable. They must not be expecting a big crowd for DHS's 35th anniversary day.

Fido Chuckwagon3 days ago

Wow, May 4th unavailable for AP reservations at HS. I know it's May 4th, but it can't possibly be that busy given how slow it is this time of year. They just want to push AP's to other parks and/or don't want to staff HS enough to cover the demand. Shameful.

Brian3 days ago