Disney surveys guests about new Disney Jollywood Nights character Ollie

Nov 14, 2023 in "Disney Jollywood Nights"

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Disney Jollywood Nights opening night

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Posted: Tuesday November 14, 2023 10:06am ET by WDWMAGIC Staff

On the opening night of Disney Hollywood Nights, Disney introduced a new character, Ollie, the mascot for the ticketed event at Disney's Hollywood Studios.

Ollie Disney Jollywood Nights character

While guests cannot meet Ollie at the event, the character appears on the park map, on the neon sign at the entrance to the park, and a 2D cutout near Hollywood Brown Derby.

Ollie Disney Jollywood Nights character

Disney is asking guests who attended the event for their opinions on Ollie, including interest in merchandise and seeing more of him at a potential future Jollywood Nights.

Here are some of the Ollie questions from the Disney survey.

- Do you recall seeing this character, Ollie, during your visit to Disney Jollywood?

- Please indicate the extent to which you agree or disagree with the following statements about Ollie:

Ollie embodies the joyful spirit of the holidays
I would be interested in purchasing merchandise featuring Ollie
Special additions like Ollie are a big part of what makes Disney Jollywood Nights a unique event
I would be interested in seeing more of Ollie at a potential future Disney Jollywood Nights event
I have no interest in Ollie
I assumed that Ollie was featured at Disney's Hollywood Studios throughout the holiday season, not just at the event

Find out more about Disney Jollywood Nights, and see our review of opening night.

Discuss on the Forums

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Fido Chuckwagon19 days ago

Nah, this is one area where Disney customer service excels. I’ve never heard of anyone being SOL when they can’t make a party. The worst they will do is a credit, and depending on the circumstances, refunds are not unheard of.

Fido Chuckwagon19 days ago

They will almost certainly give you a credit towards future purchase.

AmishGuy9119 days ago

If you don’t use the tickets you’ll have a credit in your account that can be used for any future special event tickets. This is standard.

Nunu19 days ago

I know of people in your situation who've gotten a refund or credit. In my experience with dealing with Guest Relations, asking nicely can go a long way. Good luck!

ᗩLᘿᑕ ✨ ᗩζᗩᗰ19 days ago

Plead your case. But you're likely SOL. Most situations do not permit a refund, credit or transfer. Sorry.

SJN127919 days ago

I bought tickets for Dec 21, but I don't think I will be able to make it to florida. Am I able to get a credit, or is it a total loss?

bmr1591Jun 07, 2024

Money. They want money. It’s really not complex. They had more than that available during regular hours, but you’re correct there was much more available at parties. Unfortunately for those not wishing to attend, special food items is a big selling point for many to come to the parties, especially to those who’ve attended in the past. With that said, every resort and park had holiday food offerings available that didn’t require you to go to a party. Could they do more? Sure, but it’s not like they do nothing. The real tragedy last year was the Jollywood shows not becoming normal park experiences after the final parties were done, like the Christmas parade does.

Dr.GrantSeekerJun 07, 2024

I know Epcot has FotH, which I do enjoy. But MK I recall only had like 1 or 2 holiday treat options this past year and studios was similar. Just shame that we have to buy a party ticket to be able to choose from and purchase a normal selection of holiday treats that should be for sale durning the day.

Cmdr_CrimsonJun 07, 2024

So, what's from them changing this to just a non ticketed event..It's ridiculous.

bmr1591Jun 07, 2024

Yes. Each park had themed snacks for Christmas and EPCOT has a whole festival.

Dr.GrantSeekerJun 06, 2024

Agree. Do any of the parks even have holiday treats or snacks to purchase during normal operating hours? I cant recall many options the last few years though I could be mistaken. Half the reason we won't go during the holidays anymore since its all behind a paywall.

gerararJun 06, 2024

Even if they didn't want to put up the temporary screens, the Fantasmic! billboard screen is there all year round, just covered by a tarp. Very weird they didn't even utilize it one bit after investing into upgrading it a couple years ago..