Disney Jollywood Nights event canceled this weekend due to poor weather

Dec 16, 2023 in "Disney Jollywood Nights"

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Posted: Saturday December 16, 2023 12:23pm ET by WDWMAGIC Staff

Tonight's Disney Jollywood Nights event at Disney's Hollywood has been canceled due to poor weather moving across Florida this weekend.

Disney Holidays in Hollywood

The cancellation is slightly unusual, as Disney typically hosts events regardless of weather. However, Jollywood Nights is primarily an outdoor event, and the forecast offers little hope of conditions improving overnight.

Tickets remain available for the final two Disney Jollywood Nights events on December 18 and 20, 2023.

Disney has communicated to guests that a refund will automatically be issued.

Here is the full notice from Disney:

While we were looking forward to seeing you at Disney Jollywood Nights this evening, forecasted thunderstorms have caused us to cancel the event. We know this is a disappointment and appreciate your understanding.
With this change, your tickets for the event will automatically be refunded to the payment type you used for purchase, applied in approximately 7-10 business days. Should you have any additional questions or need assistance, please contact us at 407-939-5277.
We look forward to seeing you in the future and wish you a happy holiday season!

Discuss on the Forums

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Fido Chuckwagon19 days ago

Nah, this is one area where Disney customer service excels. I’ve never heard of anyone being SOL when they can’t make a party. The worst they will do is a credit, and depending on the circumstances, refunds are not unheard of.

Fido Chuckwagon19 days ago

They will almost certainly give you a credit towards future purchase.

AmishGuy9119 days ago

If you don’t use the tickets you’ll have a credit in your account that can be used for any future special event tickets. This is standard.

Nunu19 days ago

I know of people in your situation who've gotten a refund or credit. In my experience with dealing with Guest Relations, asking nicely can go a long way. Good luck!

ᗩLᘿᑕ ✨ ᗩζᗩᗰ19 days ago

Plead your case. But you're likely SOL. Most situations do not permit a refund, credit or transfer. Sorry.

SJN127919 days ago

I bought tickets for Dec 21, but I don't think I will be able to make it to florida. Am I able to get a credit, or is it a total loss?

bmr1591Jun 07, 2024

Money. They want money. It’s really not complex. They had more than that available during regular hours, but you’re correct there was much more available at parties. Unfortunately for those not wishing to attend, special food items is a big selling point for many to come to the parties, especially to those who’ve attended in the past. With that said, every resort and park had holiday food offerings available that didn’t require you to go to a party. Could they do more? Sure, but it’s not like they do nothing. The real tragedy last year was the Jollywood shows not becoming normal park experiences after the final parties were done, like the Christmas parade does.

Dr.GrantSeekerJun 07, 2024

I know Epcot has FotH, which I do enjoy. But MK I recall only had like 1 or 2 holiday treat options this past year and studios was similar. Just shame that we have to buy a party ticket to be able to choose from and purchase a normal selection of holiday treats that should be for sale durning the day.

Cmdr_CrimsonJun 07, 2024

So, what's from them changing this to just a non ticketed event..It's ridiculous.

bmr1591Jun 07, 2024

Yes. Each park had themed snacks for Christmas and EPCOT has a whole festival.

Dr.GrantSeekerJun 06, 2024

Agree. Do any of the parks even have holiday treats or snacks to purchase during normal operating hours? I cant recall many options the last few years though I could be mistaken. Half the reason we won't go during the holidays anymore since its all behind a paywall.

gerararJun 06, 2024

Even if they didn't want to put up the temporary screens, the Fantasmic! billboard screen is there all year round, just covered by a tarp. Very weird they didn't even utilize it one bit after investing into upgrading it a couple years ago..