Disney rolling out extensions to Walt Disney World annual passes

Jun 17, 2020 in "Ticket - Platinum Pass Annual Pass"

Posted: Wednesday June 17, 2020 4:48pm ET by WDWMAGIC Staff

Some Walt Disney World annual passholders are reporting that their annual pass expiration dates have been extended as of this afternoon.

The Walt Disney World theme parks are currently closed due to COVID-19

When the parks closed in mid-March 2020 due to COVID-19, Disney said that "all active Walt Disney World Resort theme park and water park Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the parks."

Reports so far are indicating an approximate 4 month extension to their annual pass, which correlates with the March 16 to July 11 closure window.

Although the parks will begin a reopening on July 11, Disney has said that "During the limited capacity period, it may be difficult for Annual Passholders to get park reservations to visit on certain dates. To help manage capacity, total reservation days held at one time will be limited."

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kbmumJun 24, 2020

I can't get through to DVC to buy annual passes, either.

MrHappyJun 24, 2020

Why don't they just extend every current AP through 2021, didn't DL do that? Maybe to just select Passes at least - and those out of state, and those who are me? And not limit to 3 park days when traveling from far for 11 days in May. Is that too much to ask? It's actually a lot simpler for them to do - and less call agent overhead.

Amused to DeathJun 24, 2020

Calling sure is fun, eh? All day yesterday: "All circuits are busy. Please try again later." So far, today: Beep, beep, beep, beep, beep, beep... I'm definitely getting that "VIP Passholder" vibe! 😆

scpergjJun 23, 2020

I wasn’t worried about my families passes until today - I’m trying to book parks for a trip in October and can’t because our passes expire in September (and should be extended to December). Guess we’ll have to call....ugh

crawaleJun 22, 2020

In 2019 I upgraded Silver Passes to Gold passes over the phone. they just charged the extra to my credit card.

RiderJun 22, 2020

Hi same boat buddy. Still waiting on mine too.

JenifurbyJun 22, 2020

Finally got through at 10pm, was told to pay to renew passes that expire on 7/1/2020 if I wanted to make park reservations in the morning, since they are still working on extending all the passes. As of this morning, still no extension, and not able to make park reservations with them in the party (so I took them out). Not paying for the renewal right now

JenifurbyJun 21, 2020

Well, my husband and son's passes haven't been extended yet. It's Sunday evening, now I get to stay on hold with Disney for hours probably. Hold Start time: 8:00pm EDT

PineapplePrincessJun 20, 2020

Ours updated in MDE, but not on the Passholders' page. I guess since we make the reservations through MDE that's what matters.

networkproJun 20, 2020

Our finally updated overnight.

GillyanneJun 20, 2020

yes they did take payment over the phone but ours was considered a renewal and not an upgrade so I'm not sure if they do treat those differently. they did mention they weren't selling any new APs until ticket sales resumed but a renewal was different then buying a new ticket. I also could only pay over the phone if I was paying in full but it sounds like your DVC so that maybe your only option cuz I think monthly is only for Florida

RememberWhenJun 20, 2020

Thanks. I tried. I was on hold for over an hour today but they can’t do anything until tickets for 2020 are available “later this summer.” I’m hoping that maybe on the 24th I’ll be able to do something since our reservation extends into 2021. Maybe I’ll be able to upgrade then since they’ll be adding tickets to room only reservations.

pdude81Jun 20, 2020

You want ticket services. They *may* be able to cancel the one and have you pay the difference for the other. Dvc ms can only help you buy a pass but not make any changes to it

RememberWhenJun 20, 2020

Did they take payment over the phone? We have unused DVC Gold passes that we want to upgrade to platinum For our December trip. I called yesterday and only waited about 10 min, the CM at resorts couldn’t help but transferred me to DVC member services (I had tried that number and only got a busy signal). I was on hold for an hour. The CM initially thought she could help, put me on hold and then came back 20 min later to say that it’s not possible to upgrade a pass over the phone. That we should come and do it in person at the parks. I told her that was ridiculous. I’m not flying to Florida over Christmas week if I don’t know I can get in the park. She was pretty cranky. She tried To transfer me to ticketing, but the line was disconnected. So I’ll have to try again today.