Disney Genie revealed - Walt Disney World's next generation of FastPass with pay-per-ride options

Aug 18, 2021 in "Disney Genie"

Posted: Wednesday August 18, 2021 4:24pm ET by WDWMAGIC Staff

After years of speculation, Disney has finally taken the wraps off its Genie project and revealed how it plans to reshape the Walt Disney World theme park experience.

Disney Genie was originally announced back in 2019 and now Disney is revealing how it will work

Disney has today announced that Disney Genie, part of the My Disney Experience app, will arrive at Walt Disney World and Disneyland in fall 2021.

Genie+ will be available at Walt Disney World for $15 per person per day, and will include access to the Lightning Lane (previously the FastPass line), for one attraction at a time, with a designated arrival time. In addition, top tier attractions not included in Genie+ will be available for individual purchase at a price not yet announced. We understand from various sources that Disney will be asking between $4 and $24 per person, per ride, depending on the category of attraction.

Most attractions that were previously part of FastPass+ will be included in the flat-rate Genie+, but top-tier attractions and new attractions like Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure will require an individual purchase for Lighting Lane access.

Disney Genie overview

According to Disney, "Disney Genie service will maximize your park time, so you can have more fun. It includes a personalized itinerary feature that will quickly and seamlessly map out an entire day. From specific attractions, foodie experiences and entertainment, to general interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more – just tell Disney Genie what you want to do and it will do the planning for you."

Disney Genie features

Disney Genie will offer a number of free features that do not require the $15 Genie+ option, including:

Get Itinerary Updates from Morning to Night: Disney Genie will continue to update your itinerary throughout your day, so you can be more spontaneous and go with the flow.
Find Your Favorites at a Glance: Create your very own personal tip board to instantly see your favorites. It will display current AND forecasted future wait times, helping you predict when you might experience quicker entry to attractions.
Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Join a virtual queue at certain attractions, make dining and experience reservations, mobile order food at many locations, get help from a virtual assistant and more.

The Lightning Lane

The Lightning Lane entrance replaces the FastPass line, and is available for purchase via two services:

Disney Genie+ service (available for purchase): For the price of $15 per ticket per day at Walt Disney World Resort and $20 per ticket per day at Disneyland Resort, choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance. You can make one selection at a time, throughout the day – from classics like Haunted Mansion to thrill rides like Big Thunder Mountain Railroad and newer favorites like Millennium Falcon: Smugglers Run (attractions subject to limited availability). Disney Genie+ will also include Disney parks-themed audio experiences and photo features to capture your memories – augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass downloads from your day if you are visiting Disneyland Resort.

Individual attraction selections (available for purchase): Schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance – like Seven Dwarfs Mine Train and Space Mountain at Magic Kingdom and Radiator Springs Racers at Disney California Adventure park (subject to limited availability; attractions not included with Disney Genie+). Pricing for this option will vary by date, attraction and park and will be announced closer to launch.

Disney has not yet provided a list of attractions that will be part of the individual purchases, but we expect to see Star Wars: Rise of the Resistance, Slinky Dog Dash, Space Mountain, Seven Dwarfs Mine Train, Test Track, Remy's Ratatouille Adventure, Flight of Passage and Kilimanjaro Safaris to not be part of Genie+ and instead require an individual purchase.

For all guests at Walt Disney World, the first Genie+ selection can be made at 7am on the day of the visit. Guests staying at Walt Disney World Resort hotels will be able to make individual Lightning Lane attraction selections at 7am, ahead of day guests who will not be able to make selections until the park opens.

Lightning Lane access to the Seven Dwarfs Mine Train will be priced individually and not part of the Disney Genie+ package

Lightning Lane selections will be made on the same day of your visit and can be used across multiple theme parks. Attractions will continue to offer a traditional standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance.

Star Wars Rise of the Resistance will be available for individual Lightning Lane purchases at a price to be announced

Disney is also making some enhancements to the Disability Access Service (DAS) program, including new options to enroll in the program pre-arrival and for DAS participants to select attractions directly in the app. These options will be available in addition to the existing, in-person DAS program.

Walt Disney World Annual Passholders will be able to add Disney Genie+ for $15 on the day of use, but there will not be an option to add it to the pass for use throughout the year.

Detailed overview of how Disney Genie works

Disney Genie, Genie+, Lightning Lane Frequently Asked Questions

See our Disney Genie FAQ for answers to common questions about the new service.

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peter114359 days ago

There are automated ways to record exactly how long guests waited for attractions. This can’t be used to post estimated wait times but is used to verify their accuracy.

Purduevian10 days ago

AI seems like overkill to actually make the wait time 1) number of people that have entered the line 2) number of people that have left the line 3) average throughput of the line over the past X minutes 4) add in whatever fluff calculations to artificially inflate based on time of day 5) add hysteresis so the number isn't constantly jumping However, I could see face tracking/ person recognition cameras being trained with AI to make the actual counts for 1,2, and 3

Disstevefan110 days ago

Well it could be old and no longer used and they just didn't remove it, or only used when the automation is down. When will they use AI to calculate wait times?

lentesta10 days ago

I think it's reasonable to do this. My meds haven't kicked in yet this morning, so I'm wondering if this guide means there's not an automated way to estimate waits yet.

Disstevefan110 days ago

If they made accurate measurements to populate the numbers in the chart, besides when there are breakdowns, this seems to be a reasonable way to estimate wait times to me. When we as guests consider getting into standby what’s the first thing we do? Look at the queue.

lentesta10 days ago

That's my understanding.

Purduevian10 days ago

Can you explain the top matrix? I'm assume there are markers in the line that cast members use to see how long the wait is from a certain point and based on LL usage? For instance if standby reaches point 4 on a light LL usage day then the wait is approximately 15 mins However if standby reaches point 6 on a heavy day the wait is approximately 35 mins?

lentesta10 days ago

1) Take a look at the doc below, from IASW. The lower left seems to indicate the percent of ride capacity allocated to LL under different crowd levels. 2) AFAIK no - just the return ratios. 3) I definitely think this gave them room to do that.

RSoxNo110 days ago

Was there any confirmation about the actual distribution percentages of Lightning Lane Multi Pass or Premier Pass? Were those numbers dropped? Is this an effect of the reduced DAS usage?

MisterPenguin10 days ago

You wouldn't see Disney saying "80% of LLs were DAS users and a majority of them didn't need it or were just scamming the system. And now that we changed how DAS was distributed, we have a lot more room for LLs to sell while at the same time, tinkering with how much people can pay to skip the line." But, from our sources... that seems to be the case.

Chi8410 days ago

How much would the change in DAS affect it though? It’s likely most of the former DAS people are now paying to access the LLs. I believe the issue was that on some of the more popular rides, 3 out of 4 people in the LLs weren’t paying for them. It wasn’t necessarily too many people, but Disney didn’t have control over who was accessing them and when.

MickeyLuv'r10 days ago

I didn't see anything in the information that mentioned the change in DAS, and how that factored into the old FP/LL and newest LL ratios. We were previously told that DAS was a big % of LL usage, so if DAS usage went down, that would be part of any change between LL usage then and LL now.

JMcMahonEsq11 days ago

I think regular folks use social media, i just don't think the type of lightening rumors that people here are exposed to, because they are following 10+ Disney related pages or bloggers, is going to get out there to your average guest. Just from quick looks at the "official" WDW Instagram and x pages they don't seem to do those types of posts (admittedly this as a quick scan only.) You might get some travel agents who would give you a generic "they could sell out" but in general, and i think this is a problem way beyond just WDW, people have a tendency to over estimate how wide spread niche information is disseminated, because our news/information/web based content now is so curated/user interest generated. People who like WDW are in these types of forums, follow bloggers who talk about WDW, follow their twitter feeds ect. We get bombarded with multiple sources from multiple parties and think that the information is widespread, since we are seeing it coming from every source we follow. But to the general public, its just not out there. Its the reason people on boards like this complain about WDW specials on ABC that talk about "new" rides or upcoming additions to parks, and say, come on we have been hearing about this for months. Sure the niche market has, but its really not until you start getting true mainstream advertising/announcements, that the majority of the market gets the news.

Disstevefan111 days ago

Fair point. The regular folks working through travel agents, I presume the agent will tell them. Regular folks use social media too, if/when LL are selling out, the word will get out quick especially if regular folks have a bad experience at the parks because LL are sold out. After thinking about it, I think Disney would not purposely lower the inventory to force demand, I think they just want to sell as many LLs as they can right now.