Mobile Order arrives at Disney's Hollywood Studios

Aug 08, 2017 in "MyMagic+"

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Posted: Tuesday August 8, 2017 2:24pm EDT by WDWMAGIC Staff

Mobile Order is now available at Disney's Hollywood Studios, with Backlot Express the first to make the phone based ordering available.

The rollout at Disney's Hollywood Studios will continue with ABC Commissary on August 14, and PizzeRizzo on August 15 2017.

Mobile Order allows you to pay for meals on-the-go within the My Disney Experience app, bypassing the queue to order at the restaurant. Using the app, you can select menu items, customize an order and pre-pay for a meal.

Arriving at the restaurant, you'll tap an “I’m here” button in the app, which will notify the kitchen to prepare the meal. When ready, you'll be alerted through the app to pick up the meal at a designated window. Only credit card payments will initially be accepted via Mobile Order, Disney Dining Plan guests and those wishing to use a discount will have to use the regular line.

Mobile Order is currently available at Liberty Inn, Electric Umbrella, Columbia Harbour House, Pecos Bill Tall Tale Inn & Café, Pinocchio Village Haus, Cosmic Ray's Starlight Cafe, Tomorrowland Terrace, Flame Tree Barbecue, Pizzafari, Restaurantosaurus, Satu'li Canteen and D-Luxe Burger.

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MisterPenguinNov 07, 2017

And have a drone drop-deliver it to you while you're waiting in the middle of the crowd.

Rob562Nov 07, 2017

Actually you can already order pretzels from Lunching Pad. -Rob

ToTBellHopNov 07, 2017

Soon, we'll be mobile-ordering Mickey pretzels! That actually doesn't sound like a bad idea around firework time...Plaza Ice Cream Parlor would be a great choice, too.

ToTBellHopNov 07, 2017

I gather Mobile Order is working out better than expected. I don't believe they originally planned to include so many locations so quickly.

IanDLBZFNov 03, 2017

OPTN reports Tomorrowland Terrace will be doing a mobile order only test next week (Nov 5-11)! http://www.orlandoparksnews.com/2017/11/tomorrowland-terrace-offering-only.html

Rob562Oct 16, 2017

You can save a cc# on your account, and it'll use that for anything you purchase in the app. (Dining, park tickets, the card used to guarantee a dining ADR, etc) -Rob

dvitaliOct 15, 2017

Is there any way to store a credit or debit card for this part of the app? Hate to have to pull out a credit card in the middle of the park every time I want to order.

WondersOfLifeOct 13, 2017

I used mobile ordering at Cosmic Ray's Starlight Cafe this past Monday... It was really convenient. No line waiting. I was genuinely shocked.

Gabe1Oct 12, 2017

Thanks. Makes you wonder why they don't just finish applications before they roll them out. When I order Disney Parks Merchandise from My Experience it automatically applies my annual pass discount. I fail to understand all these exceptions to their tech rollouts.

JaxFLBearOct 12, 2017

Not currently. Also, can't use dining plan credits or receive any applicable discount (AP/DVC/etc.) at this time.

Horizons '83Oct 12, 2017

Quick question, are Disney Gift Cards a valid form of payment for Mobile Ordering?

wdwmagicOct 12, 2017

Sunshine Seasons now available on Mobile Order

LmacmayOct 04, 2017

I used the mobile app multiple times on our trip last week. It was awesome! We picked out our food selections while we were waiting in lines to go on rides. I would say we were there as we walked into the restaurant. We would find our seat and one person would go to the Mobile Order window. I was always the only one waiting and our food arrived in a minute or two. We will definitely use mobile ordering again. After reading most of the comments above I think the Cast members have worked the kinks out.

GlacierGlacierOct 04, 2017

My only issue is that the CMs at some of the locations seem to not have any idea that they even have this. There was a crazy line for launching pad, so I ordered a drink through MDE, and when I didn't see any of the idle CMs doing anything for 10-15 minutes, I had to walk up to the mobile order counter for them to actually notice I had an order. I hope this gets better with time, but seriously, it's a bit dissapointing. EDIT: It doesn't happen at all locations, though. I always have a wonderful experience at Pecos Bills. I did the same order there once and it only took about 45 seconds from me pressing 'I'm here' to get my drink.