Disney World's reservation systems to be unavailable due to maintenance

Mar 25, 2024 in "MyMagic+"

Posted: Monday March 25, 2024 8:26am ET by WDWMAGIC Staff

Disney has announced an upcoming outage of the Walt Disney World reservation system that will impact most of the resort's booking systems.

The outage will take place Monday, March 25th, from 3 am to 6 am EST.

Disney says that dining, activity, vacation packages, and hotel-only reservations will be unavailable. Additionally, the call center will not be able to handle inquiries during this time.

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DCBakerNov 05, 2024

Seems to be working here:

IanDLBZFNov 05, 2024

Is it just me or are Disney’s wait times not showing in app?

IanDLBZFOct 23, 2024

https://blogmickey.com/2024/10/disney-experiences-widespread-technical-difficulties-across-multiple-applications-including-walt-disney-world-website/

HoustonHornSep 23, 2024

It's back up now. ETA: It times out sporadically, but I ended up getting everything I wanted at the times I wanted. I won Disney today!

DisneyDreamer08Sep 23, 2024

Try again now. I was just able to get in 👍🏼

Rob562Sep 23, 2024

I've read it's not limited to Disney. Other companies are having issues processing credit card payments, especially online/apps. -Rob

MisterPenguinSep 23, 2024

Sir, this is a Winnie the Pooh meet and greet, please take your selfie and give others a chance. .

HoustonHornSep 23, 2024

Right!?!?! I've been too many times and will return too many times for anything I'm trying to book to ruin my trip if I don't get it. The fact that I get to spend time doing a daddy-daughter trip (while my wife, who doesn't like Disney, gets 5 nights of peace and quiet at home) means that no matter what we do, we are going to have a wonderful time. But as unhealthy as it might be, I do view Disney somewhat as sport. And I like to win. And the fact that I was able to plan and secure some of the more difficult reservations at the exact time I wanted them meant that I was going to win Disney this morning! When I say things like that at home, my wife suggests cancelling the trip and using the money we'd save on therapy. I told her I get free therapy by reading and posting here.

MisterPenguinSep 23, 2024

I hope you get to spend lots of money real soon!! ;)

HoustonHornSep 23, 2024

Whole system is currently down due to an inability to process credit cards. So no hold or guarantees can be made - no dining, no cruise, no rooms. Source: first hand. Today is my dining day. Up at 4:45, found everything I wanted right at 5:00, couldn't process any payments for dining or enchanting extras. Kept trying until 6, when I called. 42 minutes on hold, and the CM explained the issue. No ETA on resolution. But the silver lining is that because nobody can make reservations, the inventory will still be there until the issue is resolved..... Edited to Add - a popup banner is now showing in the MDX app and the website:

IanDLBZFSep 04, 2024

There appears to be an outage affecting both Disneyland and Walt Disney World. Magic bands are affected as well.

jmc28Aug 05, 2024

Thanks. Will try a fresh install.

DCBakerAug 05, 2024

Not having that issue here - wait times have been showing all day:

jmc28Aug 05, 2024

Anyone else noticing that the wait times aren't populating in MDE today?