During this week's quarterly earnings call, Disney CEO Bob Iger and CFO Christine McCarthy spoke briefly about Walt Disney World's attendance capacity caps that are still in place in the parks.
According to Disney, attendance during peak holiday weeks is now kept at nearly 20% below pre-pandemic levels, which the company says improves the guest experience.
Notably, Disney seems to have settled on the concept of having fewer guests in the parks than pre-pandemic, but having those guests in the parks spend more than they used to. Disney Parks, Experiences, and Products revenues for the quarter increased 21% to $8.7 billion. Disney says that guest spending growth was due to an increase in average per capita ticket revenue driven by Genie+ and Lightning Lane.
Elaborating further on improving the guest experience, Disney executives referred to increasing flexibility and value at the theme parks. Disney has pointed to the increased availability of lowest-priced tickets at Disneyland, more access for annual passholders and park hopper tickets, more complimentary digital photo downloads, and eliminating the Walt Disney World Resort hotel parking fees.
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