A new version of My Disney Experience is now available with support for the recently announced improvements to Disney Genie+ at Walt Disney World.
Version 7.19 can be found in the Apple App Store for iOS devices, and the same update is also available for Android users.
Using the updated My Disney Experience app, guests can now modify an existing booking without first canceling a reservation and making another booking. This only applies to Lightning Lanes that are part of Genie+, and not those that are Individual Attraction Purchases.
The update also allows a guest to search for other Lightning Lane experiences and times prior to modifying the existing reservation. Note that the new selection must be in the same park. To book a selection in another park, the original reservation must be canceled.
How to modify Genie+ Lightning Lane selections
- In Disney Genie service, select either the Tip Board or My Day tab.
- Tap the Lightning Lane selection you wish to modify. A short menu will appear.
- From the short menu , select the type of change you want and follow the resulting prompts.
- Check to make sure the new experience, party makeup or time is correct.
- Tap “Confirm Change,” then “Done.”
Making a change to a Lightning Lane selection will not change the timeframe for when the next selection can be made. You will be able to make another Lightning Lane selection with Disney Genie+ service once you redeem your current selection, once the full arrival window has passed, or after 120 minutes has passed from the original booking (or 120 minutes after the published park opening time, whichever is later).
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