New Version of My Disney Experience App Released Supporting New Lightning Lane Passes

Jul 23, 2024 in "Disney Genie"

Forum Forums Tweet Share Tweet Share

Gallery / 3 Photos
Lightning Lane Multi Pass and Single Pass in My Disney Experience

Posted: Tuesday July 23, 2024 9:07am ET by WDWMAGIC Staff

A new version of the My Disney Experience app has been released just ahead of the July 24 launch of Walt Disney World's new Lightning Lane Pass system.

Lightning Lane Multi Pass and Single Pass in My Disney Experience

Version 8.01 of My Disney Experience is now available to download from the app store. In the release notes, Disney says, "Starting July 24, 2024, Lightning Lane Multi Pass will replace Disney Genie+ service and Lightning Lane Single Pass will replace individual Lightning Lane entry-and add some exciting new benefits. You can purchase these Lightning Lane passes and start choosing arrival times for experiences days in advance (subject to availability)."

Alongside the support for Lightning Lane Passes, Disney says, "We also fixed bugs and improved overall app."

For more details see: Guide and FAQ to Disney World's Lightning Lane Multi Pass and Single Pass

Lightning Lane Pass logo

Discuss on the Forums

Get Walt Disney World News Delivered to Your Inbox

SoFloMagic4 minutes ago

As a local, I endorse this model. Would love to buy a single ride for, say, $8-10

Indy_UK12 hours ago

They must be running both systems. I can't see them doing all this rebranding and the app updates so people can book in advance and then decide to take it all away. Although I would prefer they did a single more expensive option, going from free fastpass, to paid Genie+ to $200 or so Universal type pass would send the casuals into meltdown

GoofGoof12 hours ago

100% agree. I can’t see how this wouldn’t replace LLMP completely as a product. Having both would be a logistical nightmare and at busy times would make standby insane.

MrPromey12 hours ago

If it were to replace the existing system, I'd agree. Otherwise, I'd say the current system has already crippled standby lines and adding anything else on top (especially if with the current system, people are averaging under 3 uses per day and this is offering potentially every attraction in a park with no wait and no scheduled time) is only going to make things worse.

GoofGoof12 hours ago

I agree that Disney can never roll this out for all deluxe hotels. Way too many people. Im more curious on percent of guests using it from the operational side. The existence of express pass does not seem to greatly impact standby lines there. WDW is a different animal with more guests and less capacity at 3 of 4 parks, but there should be a sweet spot where a system like this doesn’t cripple standby lines. They need to find it and price accordingly or this will be a train wreck.

MrPromey13 hours ago

The bigger question is what percent of Universal guests are paying for Express Pass. There are two Express Pass products. The Universal equivalent of moderate and deluxe tier guests get the more expensive unlimited pass included "free" for every guest in their party. (no way Disney would offer this) They also sell this tier at a price that fluctuates with attendance in addition to another tier that's good for one Express Pass entrance to each attraction per day* at a lower price that also fluctuates with attendance, both of which are subject to selling out to ensure that usage has some sort of limit to the impact it can create on standard lines. *Top tier AP holders also get the one per attraction per day access at both parks after 4pm included with the AP - I also don't see Disney doing anything like this.

Touchdown14 hours ago

Every ride, but the price is variable.

Touchdown14 hours ago

Or have a system in place to count the uses of each rides LL, the current standby and LL wait, and how many premier pass users haven’t used their LL for that ride and sell additional tickets when certain thresholds are met.

GoofGoof14 hours ago

Is this available for more attractions in Paris or is it just the top 1 or 2 rides?

GoofGoof14 hours ago

It could, but unless sales were very low it would severely limit capacity available for LLMP because you would need to hold back capacity for the premium product and still have some left for standby. It’s possible but there are already gripes about rides not being available and this would make it much worse. An alternative would be to eliminate LLMP, but add more rides to individual LL. So maybe all tier 1s go to individual and they would be priced accordingly and when they sell out they sell out. Then people who don’t buy the premium product can pick and choose which rides they want to skip the line. So for example if they want a 50/50 split between LL and standby and they know how many premium passes were sold they can release the rest of the 50% of LL capacity into an individual ride product.

Touchdown14 hours ago

Yes, at DLP you can still buy 1 time LL at each attraction separately.

JD8014 hours ago

I get the impression this would be layered on top of LLMP as a premium product.

GoofGoof14 hours ago

$600-$900M means $1.6M to $2.5M per day on average of sales. So if they really charge $300 PP on average for the new product they would need between 5,000 and 8,000 guests a day to buy in. If they only charge $150 then double that to 10,000 to 16,000. My guess is the sweet spot would be somewhere between $150 and $300 for price. If less than 10,000 total guests used this system it might actually work. Would they really get 10,000 people to pay something like $250 for this product? That’s the million dollar question….or in this case $600M to $900M question🤑🤑🤑 Do you have any idea what percent of Universal guests use Express Pass?

JD8014 hours ago

I think you and @Touchdown have good points here, let me interject a few random thoughts as the caffeine hasn't hit me yet. Would Disney have the data of the following: People who have done the VIP tour and wouldn't again because of the cost? People who may have inquired about the VIP tour but passed on it because of the cost? People who have purchased G+ or LLMP who have higher spend profiles (club level, deluxe stays, high income, large ticket packages, high spend in merch/dining, frequent visitors) that have responded unfavorably to the current system? If Disney does have this information, could Disney be considering that there is a untapped market for a middle option between LLMP and VIP where they weren't converting LLMP to VIP? There may be a Goldie Locks price point where they would convert LLMP to this new pass but also not cannibalize VIP sales but also not make it insanely popular. Remember how they thought G+ would only be purchased by 25% of guests prior to launch? Is this an evolution to this?