Disney's Aulani Resort in Hawai'i to close due to coronavirus

Mar 23, 2020 in "The Walt Disney Company"

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Posted: Monday March 23, 2020 9:23am ET by WDWMAGIC Staff

Disney's Aulani Resort in Hawai'i will begin a closure on Tuesday March 24 at 5pm due to coronavirus.

The initial operational update lists a closure through March 31 2020, but as with Walt Disney World, expect this to change.

Here is the full release from Disney concerning Aulani:

In line with state guidance, in an abundance of caution and in the best interests of our Guests and Cast Members, Aulani Resort will close beginning 5:00 PM on Tuesday, March 24 through Tuesday, March 31. This will give Disney Vacation Club Members and Guests the time to make necessary travel arrangements or book alternative accommodations.
We know that Disney Vacation Club Members and Guests may have questions about their upcoming reservations and ask them to follow the guidance below.
Resort Rooms and Packages
For reservations booked through Aulani Resort website or The Walt Disney Travel Company, call (866) 443-4763 to reschedule reservations with arrivals of March 24 – 31 to a future date. To provide additional flexibility, we are waiving all Disney-imposed change and cancellation fees up to the date of check-in for these impacted reservations, as well as those rescheduled reservations with arrivals through June 30, 2020.
On Tuesday, March 24 at 5:00 PM, room-only reservations booked directly through Disney for arrivals March 24 through 31 will be automatically cancelled. Please contact The Walt Disney Travel Company at (866) 443-4763 to rebook or cancel your Aulani Resort hotel package.
We will also process a refund to the original form of payment if a payment had been made. If you did not book through Disney directly, please contact your travel professional. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.
Disney Vacation Club Members
Disney Vacation Club will automatically cancel any reservation scheduled for arrival during any closure. Members do not need to cancel the reservation online or contact Member Services. In light of the unusual circumstances and to provide more flexibility, Disney Vacation Club will return points to the current Use Year without placing them into holding. Please view temporary updates to our cancellation policy.
As we anticipate high call volume in the days ahead, we encourage you to use the Disney Vacation Club website for general information—and we ask that you contact Member Services only if you need assistance with an existing reservation. Any Member who would like to book a new Disney Vacation Club Resort reservation or modify an existing reservation may do so through the Member Online Booking Tool.

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The MomAug 02, 2022

WDW made an announcement about lifting all Covid restrictions, etc so if they reinstate them another thread will be created to enable discussion.

correcaminosAug 02, 2022

You ever go to Epcot? WS stores are not all open. Not even close. Lots of dining missing. Tons of shows missing No trams at Epcot or DHS. We had a lovely time but the missing and restrictions stand out. Pretending something is back to normal isn't the same as it actually being back to normal.

DisneyDebRobAug 02, 2022

I thought I contributed greatly to the downfall of the thread. Giving myself to much credit i guess.😎

disneyfiremanAug 02, 2022

All closed? I saw just about all dining open. There are shows. And cultural reps are there. There is a thread in here about it. Not sure about the trams. I knew they are running MK. And Epcot I think. I didn’t see any store closed. And as for all shows. Yes some are not on. But many are. Either way. It was a great time. Genie plus works great. Loved the whole visit.

hopemaxAug 02, 2022

The thread was closed too long! DisneyDebRob - About 2,000 results

DisneyDebRobAug 02, 2022

As for the hand sanitizers being removed , IMO its a bad idea but maybe im just speaking for myself. Im a clean nut. I do taje sanitizer with me and use it acter everything. Ive been sick almost every time i return home from a trip and since ive been taken my own, i think one time I didn’t feel good out of the last 10-12 trips. Sure there are a lot of bathrooms and wasking is much better but for me that needs to clean after i leave a store, attraction, monorail,bus,skyliner,etc it comes in handy. Not taking it out of my backpack after doing any of those things and getting some was convenient. But thats me. Oh and welcome back everyone..even you #hopemax. 😂

Angel ArielAug 02, 2022

I’ll be shocked if those ever go away.

AEfxAug 02, 2022

I won't be ready to declare the "end of pandemic restrictions" until they remove park reservations. I mean, that's why they are there, right? It wasn't just an opportunistic way to further lock down people into ridiculous levels of vacation planning. Amirite?

correcaminosAug 02, 2022

For some that's not an easy option.

correcaminosAug 02, 2022

It's why we won't return to AKL anytime soon. As AP and DVC I'm more patient on the rest. Oh and those darn patk reservations and hopping at 2pm. Still annoyed with that. Disney is getting there but missing lots still.